Operations Manager (Nonprofit – Admin, HR, Finance, IT)

Job Summary:

The Operations Manager strengthens Heaven’s Family’s mission by building and maintaining the internal systems that keep our ministry effective and growing. This role covers office administration, logistics, IT support, HR, and finance, ensuring all internal systems run smoothly in support of our mission. The ideal candidate is a trusted, detail-oriented professional who thrives on solving problems, building systems, and supporting a mission-driven team. This is a manager-level role with the potential to expand into greater leadership responsibility as the organization grows.

Key Responsibilities:

1. Project & Operations Management

• Lead or support cross-department projects, ensuring timely and on-budget completion
• Coordinate tasks with staff and vendors as needed

2. Office Administration

• Oversee daily office operations, fostering an efficient, Christ-centered workplace
• Manage supplies, equipment, and vendor relationships
• Coordinate logistics for internal meetings and events

3. Information Technology

• Manage IT vendors, systems, hardware, and security protocols
• Support staff with troubleshooting and onboarding
• Oversee data backup and privacy compliance

4. Finance Administration

• Supervise accounts receivable staff and processes
• Serve as day-to-day liaison with the outsourced accounting firm
• Assist with budgets, financial reports, and audits
• Oversee invoices, expenses, and other routine financial tasks

5. HR Support

• Manage recruitment, hiring, onboarding, and offboarding in collaboration with the Executive Director
• Administer benefits and maintain employee/volunteer records
• Maintain the employee handbook and HR policies up to date
• Support managers in performance management processes

Qualifications:

• Bachelor’s degree in business administration, Nonprofit Management, or a related field
• 5+ years of experience in operations, administration, or nonprofit management
• Strong project management skills
• Excellent organizational, multitasking, and communication skills
• Proficient in Google Workspace and common productivity software; experience with QuickBooks or similar tools is an asset
• Demonstrated ability to handle confidential information with discretion
• Self-motivated, adaptable, and effective in a small, collaborative team environment
• Strong interpersonal skills
• Commitment to the mission and values of Heaven’s Family
• Hybrid: remote work with one in-person day weekly in Punxsutawney, PA

Job Type: Full-time

Pay: $50,000.00 – $65,000.00 per year

Benefits:

• 401(k) matching
• Paid time off